
The Myth of Big Numbers
Why Engagement Matters More Than Follower Count on Social Media
By Devon Roof
In the world of digital marketing, it’s easy to get caught up in the numbers game. Businesses often believe that having tens of thousands of followers on social media will automatically translate to success. But here’s the truth: followers don’t equal customers—engagement does.
You could have 50,000 followers and zero conversions, or you could have 500 deeply engaged followers who trust your brand and are ready to buy. The key difference? Connection.
Instead of chasing more followers, focus on creating an experience that makes your audience feel seen, valued, and engaged. Here’s how:
- Share valuable content – Give them something that makes them stop scrolling.
People don’t follow brands just for the sake of it—they follow because they’re getting something valuable in return. Ask yourself: Why should someone care about this post? Whether it’s educating them with industry tips, entertaining them with behind-the-scenes content, or inspiring them with personal stories, every post should serve a purpose. Stop posting just to post—start posting with intention.
- Talk to your audience, not at them – Ask questions, start conversations, and engage. Social media isn’t a megaphone—it’s a two-way conversation. Too often, businesses focus on broadcasting their message without stopping to listen. The best way to build engagement is to actually engage. Ask your audience questions, encourage them to share their experiences, and most importantly, respond when they do. A simple comment back can turn a casual follower into a loyal customer.
- Show up like no one is watching – Your message will resonate with the right people, even if they don’t “like” or comment immediately. Ever feel like you’re talking to an empty room? The truth is, someone is always watching. Not everyone engages publicly—many people read your posts, watch your videos, and absorb your message silently. Then, one day, they reach out saying, “I’ve been following you for a while, and I’m ready to work with you.” Keep showing up, even when it feels like no one is paying attention—because they are.
- Create a community, not just a following – It’s easy to focus on the wrong thing: growth over depth. But a huge following means nothing if people don’t trust you. Instead of chasing more followers, nurture the ones you already have. Make them feel seen and valued. People don’t buy from brands—they buy from brands they trust. Focus on building relationships, and sales will follow.
- Show up consistently – The most successful brands aren’t the loudest; they’re the most consistent.
You don’t have to post every single day, but you do need to show up regularly. Consistency builds familiarity, and familiarity builds trust. When you disappear for months and then suddenly show up asking for sales, people won’t be invested. But if you’re consistently present, offering value, insights, and connection, people will start to see you as a go-to authority. Success isn’t about showing up once—it’s about showing up again and again.
Final Thoughts
Social media success isn’t about chasing trends or counting likes. It’s about building relationships, providing value, and staying true to your brand. You don’t need a massive audience to make a massive impact; you need the right audience that trusts you, engages with you, and is ready to take action.
Keep showing up, because the right people are watching—and they might be your next customer!